Muller Subaru, located at 1350 Park Ave W, Highland Park, IL, has garnered impressive reviews for its exceptional customer service and no-pressure sales environment. Many customers express gratitude for the professionalism exhibited by the sales team, particularly praising representatives like Matt Sonnenschein, Andy Szozda, and Bob Szramek. Reviewers highlight their stress-free experience, with one customer noting how they carried out a complete transaction in under two hours, making efficient use of their time after a long workday. The welcoming atmosphere is a recurring theme, as first-time buyers like Tim Avila felt respected and unpressured during their decision-making process. This thoughtful approach towards customers has resulted in endorsements like "highly recommended" from satisfied patrons. Moreover, customers rave about the knowledgeable staff, particularly Jason and Rammy Alexander, who guide buyers through the complexities of selecting the right vehicle. This personalized attention creates a level of trust and satisfaction rarely found at dealerships, fostering long-term relationships with the community. Overall, Muller Subaru stands out as a dealership that prioritizes customer comfort and education, making car buying a truly enjoyable experience.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has in-store shopping
No delivery
Offerings
Has car hire
Has oil change
Offers repair services
Amenities
Has gender-neutral toilets
Crowd
LGBTQ+ friendly
Payments
Accepts cheques
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Parking
On-site parking
Photos
Reviews For Muller Subaru
7ofEleven
May 28,2025
We want to extend our sincerest gratitude for your kind and professional sales relationship with us. We were very anxious about buying from a dealer, anticipating high pressure sales tactics. We had just the opposite experience with you and all the staff we interacted with at Muller: Matt Sonnenschein, Andy Szozda, and Bob Szramek. This team took care of us in a timely and efficient manner to conduct the sales transaction last nite in under two hours. After a long day of work for both of us, it was greatly appreciated.
Tim Avila
May 10,2025
From the moment I walked into Muller I felt welcomed and not pressured to buy a car. The sales team are notch and respectful. I asked for a few days to make a decision. They respected my boundaries and when I was ready we made the deal happen. Thank you Muller of Subaru for my 1st Subaru. I highly recommend Muller Subaru and I’m sure the whole Subaru Group is just as amazing! Bought the showroom floor car!
Amanda Vogt
Apr 18,2025
Bob and Andy made me feel comfortable and informed through the entire process of buying a new car. I love my new Subaru!
Margie Hurley
Apr 5,2025
Very excited to be driving away in my brand new Subaru Outback from Muller. Jason was an exceptional Subaru Representative and educated me through the whole process. I truly feel like he found me the exact vehicle for my needs. Thank you!!!
Lizette Contreras
Mar 21,2025
Highly recommended! Had the best experience! Was my first time purchasing a car and Rammy made the experience worth every second! This dealership is nothing compare to the other ones around! Don’t waste your time going anywhere else. Thank you Muller Subaru & Rammy Alexander
Joe Derrig
Mar 19,2025
Buying my new Subaru at Muller Subaru was an incredibly positive experience. I had the pleasure of working with Thomas Donahue and Uziel Quiroz on the sales side. Both guys understanding of my needs and made sure to make the process straight forward. When we mentioned to Uzi we liked a different color interior, Thomas and him worked hard to find us the perfect Outback with the colors and features we wanted. I highly recommend Muller Subaru.
Vinod Sridharan
Feb 25,2025
I couldn't be more pleased with the entire process. From the moment I walked in, the staff was welcoming, professional, and straightforward. What stood out most to us was the transparency—every detail about the car’s condition, pricing, and financing options was clearly explained with no pressure or hidden surprises. The sales team (Matthew MacNichol) answered all my questions honestly and made sure I was comfortable at every step. The transaction process was incredibly smooth and efficient. Paperwork was well-organized, and I was in and out in far less time than I expected. It’s clear that the team values customer time and trust. I highly recommend Muller Subaru. I’ll definitely be returning for future purchases!
Rosa Frenkel
Feb 19,2025
Good communication, on time and professional. If you know what you want and can afford then not too complicated to find your car at the reasonable price. Matt was very helpful and explained things clearly when i had questions. He spent time with us going over car features and setting the phone app, even though it was late in a day.
Reviews For Muller Subaru